What drives Success of Learning Management Systems in Sri Lanka: Student Perspective

Abstract

Developments in Information technology has made rapid changes in the traditional teaching and learning methods in organizations, such as higher education institutions. This new method of teaching and learning is enabled mainly through Learning Management Systems. Issues in effective implementation and management of such systems have drawn the attention of many researchers. However, LMS success research still lacks particularly in the Sri Lankan higher education context. Hence, the purpose of this research was to examine the success of e-Learning systems in the Sri Lankan higher education context. The conceptual model was tested by fitting it to data collected from undergraduate students using learning management systems. This was the first study to test a multidimensional e-Learning systems success model (DeLone and McLean’s, 2003, IS success model) in the Sri Lankan context. Of the quality dimensions considered, quality of the information/content provided by the system was the most influential. Student satisfaction had the largest effect size on benefits to students. This study provides meaningful insights particularly relevant to e-Learning implementers in higher education in Sri Lanka.